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The events of 2020 have put an increasing strain on distribution centers. Workers are out sick, or afraid to come in out of health concerns. Consumers, stuck at home, are ordering more and counting on it arriving sooner. Established layouts and processes must adapt in order to meet the challenges of this new environment. 

But the COVID-19 pandemic also represents an opportunity for DCs to make some long-overdue changes. These changes can help DCs not only respond to immediate needs, but set themselves up for success in the future — safer for employees, more efficient, better optimized, and more profitable.